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Roxy Palace

Roxy Palace Casino is online casino which belongs to British company 32 Red Plc. This website provides services on online gambling market since 2012. It offers users Roxy Palace casino software from Microgaming company. Gaming content of this developer has bright graphics, great background music, interesting bonuses and high percentage of payouts, as it seen from Roxy Palace casino review.

In the first place, this website works taking into consideration needs of players from Great Britain. Though, casino also pays considerable attention to gamblers from other European countries.

The security of transactions is enabled by 128-bit SLL Digital encryption.

Games (over 650) start in browser and also with the help of desktop and mobile applications. Website offers players classical and new slots, various board games. Fans of maximal bets can take advantage of 23 slot machines with progressive jackpots.

Web-resource supports:

  • English (there are versions for players from Great Britain and Canada), German, Dutch, Swedish languages;
  • different currencies, including EUR, USD, GBR, CAD, AUD, SEK, NOK, CHF, JPY, RUB;
  • wide choice of payment systems.

Players, who have questions can address to round the clock support service. It is possible to contact with casino consultants via online-chat, email and phone.

Roxy Palace Casino flash works according to the Gambling Commission (UK) and Gibraltar Gambling Commissioner licenses.

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Roxy Palace casino review

Casino Info
  • Website Domain

    www.roxypalace.com

  • Minimal Deposit

    20 EUR

  • Max. Withdrawal

    16000 EUR

  • Slots

  • Betting

  • Live games

  • Can play from your country

Website

Web-resource roxypalace – is a classical ensemble of white and blue colours, created for those, who love playing in a day time. It has quite good combination of graphical elements and user-friendly interface in various languages. At night, it might be tiring to play games there.

The first thing player sees when he opens the website is bright main page. In the website header (of main and other pages) such menu options are placed:

  1. House, which opens start window;
  2. About Us. Here you will find information about casino;
  3. Slots. On this page, you will see various types of slot machines;
  4. Blackjack. Here user will find the list of different types of famous card game and its general rules;
  5. Roulette. In this section, you may choose between American, European and French roulettes and get acquainted with information about this board game;
  6. Live Casino Games. Fans of gambling may try any game with real croupier here;
  7. Roxy Palace casino promotions. Fans of different shares and bonuses may like this page.
  8. Bank. In this section, you will see extended list of available payment methods;
  9. Help. This tab opens Responsible Gambling, Contact Us (with the help of this option player can start online-chat with representative of help desk), Banking Help, Getting Started, Loyalty Help, Playing, Security, Technical Problems sections.
  10. Roxy Palace casino mobile. It opens mobile version of the website.

On the top of the website there are buttons, which show the list of available languages and payment systems.

A little bit lower you can see simple logotype of the website with “RoxyPalace online casino” white inscription. Near this logo, on the right non-registered and non-authorized users will see fields for login and bright oval yellow “Sign Up” button for creation of account.

Therefore, authorized players will see such information near logotype:

  • Information about current game balance;
  • Oval green button, that opens field for deposit;
  • Button in the form of little man, which opens the page with player’s personal information;
  • Tab in the form of prize cup. The member of VIP program will see here the number of won bonuses;
  • Picture of present box. The information about new bonuses and promotions is written here.

Under this list the massive informational banner is placed. It intersects the list of last winners. A little bit lower there are games’ logos and tabs, which sort games by certain categories: Slots, Roulette, Blackjack, Live Casino, Jackpot Games, High Limit, Newest, All Games.

In the website footer, there is little informational block with text data on casino, tabs of social networks (YouTube, Facebook, Twitter, Google +), list of available payment systems, information about licenses and list of other options (Home, About Us, Terms And Conditions, Responsible, etc.).

The quality of website’s work is quite good. Pages and Roxy Palace casino free games load with average speed. Games work quickly enough and are of a good quality.

Visitors of the web-portal can address to round the clock support desk. Consultants answer questions of players by email or with the help of online-chat. Residents of Great Britain, Australia, Netherlands, Canada, Sweden can contact support desk by telephone. When we made a request to online chat with support desk, we were immediately connected to the consultant and got full answer in two minutes. We also sent an email with some questions and were answered in 15 minutes.

Games

Roxypalace.com is one of the first online mediums, where the newest games from Microgaming are placed. Today there are over 650 games on a website from this developer: slot machines, roulette, blackjack, Live Casino, and in the Mobile section player will find games, which are working on mobile devices (Mega Moolan, Bar Bar Black Sheep, Lucky Leprechaun, etc.).

In the first place we tested slots, including top HellBoy, Playboy, Serenity. We started games in browser, with the help of downloaded desktop client, and with mobile application of casino for smartphones. All the software we used was working in a quite good way and reels of slots were spinning quickly. Besides, we were very pleased with 3D graphics of a high quality, background music and various bonuses. Though, the process of starting was sometimes a little bit slow.

We can suppose, that fans of Roxy Palace casino free classical style play will like the great choice of table games (over 50), and lovers of land-based casinos may choose one of the games with real dealer (blackjack, baccarat, roulette).

For those who are passionate about serious playing, there is a collection of slots with jackpots (Mega Moolan, Mega Moolan Isis, Tunzamunni).

The software of online casino is tested from time to time by eCOGRA (eCommerce Online Gaming Regulation and Assurance) – authoritative London agency, which checks the quality of online gambling medium’s software. According to the results of this agency, the total percent of payouts in this casino is 95,95%.

All in all, the collection of the games here is quite good. It would be handier if there was indicated the number of lines and other information on slots’ logos. Besides, there aren’t free game modes on this website.

Mobile casino

Roxy Palace Casino offers wide choice of games (over 500), that are available on mobile devices (smartphones, tablets). No wonder that one of the main casino’s sections is devoted to mobile versions. We don’t have claims on the work of mobile variant of Roxy Palace casino slots.

For those, who decided to spend a lot of time on the website with Roxy Palace online casino mobile version, there is available round the clock support desk.

Creating of personal account

If you decided to create the account on this website, you should open special blank with the help of Join Now button and insert true information there. After these actions, you can login under your name and make first deposit.

Each authorized user has personal cabinet. To view information in it, you should find button in the form of little man in the top right corner of the screen. On the page of personal profile, you can see the information about placed money, bonus funds and account. There is also personal information, you can change a part of it.

User can play in browser or download program by pressing on Download Casino button. User gets access to all gaming offers of web-portal through desktop client. Program updates from time to time, that is why user won’t have problems with an access to new products.

When you are creating the account, you should indicate only true information. Otherwise casino has a right to block such page with all funds on it.

Casino doesn’t provide services to residents of Belgium, Bulgaria, Denmark, Estonia, France and French Territories, Greece, Hong Kong, Hungary, Philippines, Romania, Singapore, South Africa, Spain, Turkey, United States of America, US Minor Outlying Areas, US Virgin Islands (this list may change, check information with support desk).

This website also forbids minors to play Roxy Palace casino free slots. That is why it has a right to request the account verification.

Keep in mind, casino can block the account if it finds out that:

  • Player isn’t 18 years old yet;
  • User is a resident of country, where gambling games a forbidden on a legislative level;
  • Player inserts false information into the account;
  • Casino suspects player in fraud actions or dishonest agreement with another user or users;
  • Player has two (and more) profiles.

Account is also blocked if user didn’t make a verification in 72 hours after casino’s request.

Deposits and money withdrawal

To begin entertainment on this website you should place deposit after creation of personal profile. The minimum deposit size is $ 20. Website accepts payments from such payment systems as MasterCard, Visa, ClickandBuy, EcoCard, Entropay, Moneybookers (Skrill) casino, Paysafecard casino, Voucher casino, PayPal casino. In Bank section, user can get acquainted with peculiarities of each method usage. Games on money use such currencies: EUR, USD, GBR, CAD, AUD, SEK, NOK, CHF, JPY, RUB.

To withdraw money client needs to send a request and choose one of payment methods: MaestroMasterCard, Neteller, Visa, and bank transfer. Player can cancel withdrawal if his request is still being processed. To do this player needs to press on Reverse Cash-In on Banking page. The time for withdrawal depends on chosen method. If player uses e-wallet, money will be transferred from gaming account in 24-48 hours. Player, who uses Wire Transfer system will receive his payout in 3-5 days. Learn information about making a deposit in casinos.

Shares and bonuses from Roxy Palace Casino

New and regular players of this casino have a possibility to use one of Roxy Palace casino bonus offers, which are updated from time to time. When we were testing this website, it offered such shares to us:

  • Welcome Bonus. Casino gives user up to € / $ / £ 350 bonuses for first deposit. Size of bonus funds is equal to the deposit amount. Player has 72 hours after creation of the account to take part in this offer. You have to win back this bonus. If you send a request for withdrawal of bonus funds they will disappear.
  • 2nd Deposit Bonus. Each player can get 25% bonus of € / $ / £ 200 after placing first deposit.

The size, which is needed to be won back for first and second bonus is 25%. If specific bonus is transferred to player’s account automatically player can refuse using it. In order to do this, he needs to send a request to the help desk.

Non-deposit bonus of £ 10 is available to players from Great Britain.

From time to time website offers various one-time shares and offers. Players, who like such things should sometimes read pages of the website and check email box.

Take into consideration that player can take part in one share of Roxy Palace casino games only once. It is forbidden to use several offers at the same time.

Security and responsible game

It is important for this website to:

  • Guarantee its clients honest games with corresponding payouts percent;
  • Ensure security of its players;
  • Call its player to responsible game.

Let's talk about these principles in detail. Web-resource uses modern random number generator to make sure that all prizes are won in a random way. Besides, original software from Microgaming is popular for good percent of payouts.

Each authorized user can have a look at his history of financial operations for the last week or at the history of each game.

Roxy Palace sticks to strict policy of confidentiality. All personal information, which player indicates during registration is used for account management and marketing. This website takes care of security of finances and personal information of its players by using special methods and technologies. For example, the security of transactions is ensured by 128 bit SLL Digital encryption.

Website doesn’t transfer player’s personal information to third parties. The only exception are cases connected with judicial trials and government request.

Casino isn’t responsible for enclosure of personal information by players themselves.

Web-portal supports principles of responsible playing in Roxy Palace casino online and in every way tries to prevent appearance of gambling addiction in players lives. Policy of responsibility includes:

  • Players can control themselves by setting limits on deposits or time limits. Player can also freeze his account for some time if he needs to take a break from gambling entertainments;
  • Players with features of gambling addiction have a possibility to self-exclude from the game and to address one of the help services. There are contacts in Responsible Gaming section;
  • Casino forbids minors to register on its website. Besides, web-portal checks active accounts on a regular basis and can request one more verification of personal pages;
  • Website calls its players to look after the computer, especially when there are children at home. Player can set special security filter, if there is such need. Personal cabinet is blocked without warnings when casino finds out that it was used by minor.

Conclusions

All in all, Roxy Palace Casino is a good variant for fans of Microgaming’s content. There are such advantages of this website:

  • Software of a high quality;
  • Updating of games on a regular basis;
  • Interface in different languages;
  • Great work of website’s mobile version;
  • Strict confidentiality policy;
  • Round-the-clock support desk, including online-chat.

While testing and creating Roxy Palace casino review we didn’t notice essential disadvantages, though games and pages might load with higher speed. Fans of multi-platforms casinos will be disappointed. Though, if you want to entertain yourself you can play on this website.

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