CasinoFloor.com – licensed online casino from Maltese company EveryMatrix NV Casinos. It works since 2004 and offers gambling services to the most countries in the whole world. In 2013 сasinofloor.com got award “Best Casino Award 2013” from Norwegian website of casino guides Norsk Casino.
There is bright casino floor design with grey and yellow colours and big number of colourful graphical continents on its pages. It isn’t difficult to navigate and it isn’t overfilled with information.
Homepage casinofloor.com is a peculiar kind mini-portal casino. In the upper part is situated big banner, which offers to try different games. Under the banner there are placed three big buttons and when user presses on them he is transferred to one of casino sections: “Slots”, “Casino”, “Live Dealer”. A little bit lower is information describing advantages of this casino, banners with available payment systems, suppliers of gaming software and website’s partners. There are also following menu options: “About Us”, “Payment Methods”, “Responsible Gaming”, “Terms & Conditions”, “Promotions”, “Affiliates”, “Help & FAQ”, “Contact Us”.
In the lower corner of the page gamblers will see 2 constantly moving lines depending on screen position. The upper yellow line is roll-up caption. It displays last played games, featured games and recent winners with the amount of their prizes and casino floor games which were victorious. When you move the cursor on it – it stops. On another gray stripe in the left corner there is field for login and in the right corner – “Chat Now” button, time, button to change the language. You can choose between English, Norwegian, Swedish and Australian English.
In the website header is placed logotype, menu option “Slots”, “Casino”, “Live Dealer”, “Promotions”, “Jackpots”, “About Us” and “Register Now” button.
In general, we estimated this website as satisfactory. The complete loading of the page is made with average speed. There was a problem with loading of separate elements of the page, but everything was in its right place after reloading. It takes a lot of time for the game to start. We also noticed some issues in games’ work. The other disadvantage is that tile with games takes too much space and it becomes hard to find way around in choice of specific game.
In order to get help from representatives of technical support player can start chat with representative of technical support right on the website or fill in the feedback form on the “Contact Us” page. Casino floor online customer service is available every day between 11.00 to 24.00 CET. To start conversation with online consultant player needs to choose button “Chat Now” in the lower right corner of the site. Then the little window opens where one should insert his name, email and question. If player stays for a long time on deposit page this window offering the help will also appear. The connection with agent is quick, and the answer comes without considerable delays. After each live chat user has a possibility to leave the feedback about the work and quality of service by casino consultants.
On the separate page “Help & FAQ” you will find section with frequently asked questions and answers to them.
Casino takes care of responsible gaming. On its page “Responsible Gaming” casino calls to control the time, spent in gambling games and the state of balance. It is also recommended to set limits on the page of personal cabinet or contact one of services that help in fighting with gambling addiction – “GamCare”, “Gamblers Anonymous”, “Gambling Therapy”.
Mobile casino CasinoFloor.com is a browser little version of the website. According to casino floor construction, on the start page the header is occupied by banner with offers to play games and register. Under the banner there are three options – “Slots”, “Casino”, “Live Dealer”. In the bottom of the page is hidden line which you can open by pressing on arrow “up” in the left corner of the screen. Then there appears field where you can insert name and password for authorization. In the website header on the both sides there are buttons showing the following menu options:
- Left menu in the form of button with three arrows has link to “Slots”, “Casino”, “Live Dealer”, “Jackpots”, “Promotions”, “About Us”, “Help & FAQs”, “Responsible Gaming”, “Contact Us” sections. There you can also change language of the website and contact with online support service via “Chat Now” button.
- In the right menu in the form of button with pictogram of gear wheel you can go such pages: “Register Now”, “Log In”, “Deposit Methods”, “Withdrawal Methods”, “Terms & Conditions”.
On “Slots”, “Casino” and “Live Dealer” it is possible to see list of all available games. Mobile site lets to play 77 slot games and 10 casino table games. Live Dealer tab doesn’t show any game.
Mobile version works with small lags. After you choose the game website offers to choose between “Play For Real” and “Play For Fun”, and offers short description of the game. The loading is fast. On some slots there is automatic guide for the mobile game version usage. Games work with average speed but with considerable lags.
The personal page has the same possibilities and menu options as full version.
On casinofloor.com website users can try over 700 various games on money. Players can play hundreds of various video slots and classical gambling machines, dozens of virtual games in Blackjack, Roulette and Video Poker, table games and Live Casino. In addition to this in “Other Games” section player can try different standard and unusual games, for example, arcade “Max Damage And The Alien Attack” for money.
To go to the section with games you should choose on the homepage one of three buttons – “Slots”, “Casino” and “Live Dealer”. When you choose one, regardless of selected section, you still have an access to other sections.
On the page with games player firstly sees big banner, placed in the upper part of the page. There are offered popular games accordingly to the chosen section. Under this banner there is a list of games. On the left side of the page is list of game categories, that consists of 15 options: “All Games”, “Featured”, “Top 16”, “Favourite Games”, “Video Slots”, “Classic Slots”, “Jackpot”, “Live Casino”, “Blackjack”, “Roulette”, “Baccarat”, “Texas Holdem”, “Table Games”, “Video Poker”, “Other Games”. Among all present categories it is necessary to place emphasis on “Other Games”. Here players can play for money in some of unusual games, which you won’t see in the most part of casinos, for example “Germinator” or “Max Damage And The Alien Attack”. Each of these lists can be viewed in the alphabetical order or by popularity with the help of two different button with arrow “down”, situated on the right side on grey line under the banner. On the left side there is also search field, on the right – two unique triangle buttons. With their help player can set where the game will be played – in the current tab or in separate one.
The speed of games starting depends on their developer. As a rule, they start with average speed. Animation and casino floor sounds effects work well. On the game page, apart from ordinary fame field there are additional buttons – “Back” which returns player to the previous page; “Favourite” – adds game to the favourites; “Fullscreen” and “Play For Real / Play For Fun” buttons. The short game description is placed under the game screen.
Most of the games work without problems. But there were some problems which disappeared after reloading of the page. Some of the games didn’t work at all. Besides, players may see games, which aren’t available in their countries. Website doesn’t have a list of such countries.
The positive thing in casinofloor.com is the possibility to try game for fun, without placing money. Even unregistered players can play for free in casino floor no deposit.
All adult users of the Internet can register their account on casinofloor.com website without problems. The exceptions are residents from the list of countries which is indicated on the “Terms and conditions” page, section “4. Your Account”, point 4.2.
In order to register in casino, you should press on “Register now” button in the upper right corner of the website. Then gambler will see registration form, that consists of two parts. In corresponding fields user should indicate email, username, password, sex, age, home address, telephone number, currency and language. After completion of all necessary data in order to end up registration you should confirm email with the help of message received from casinofloor.com. Note that among all this information you can only change home address, telephone number and password.
Website doesn’t accept considerable changes after registration. In the right top corner “Register now” button is replaced by “Deposit now”. In “Favourite Games” section will be games, marked by player. On the lower panel line instead of authorization field there’ll be “Log Out” button, current balance state and key with player’s name. With the help of last one you can go to the personal cabinet page. Here player will get an access to various menu options, that let to make transactions, see their history, get bonuses and make settings of the account.
After some time on the website without any actions casino will automatically log user out.
Deposit and withdrawal
According to the casino floor rules, every registered adult can play on money on casinofloor.com. Gambler can choose the currency which he’ll use in the game. There are available Euro, US Dollar, Pound Sterling, Danish Krone, Norwegian Krone, Swedish Krona, Canadian Dollar, Australian Dollar, New Zealand Dollar. If you place deposit in other currency casino automatically converts it. Learn how to make a deposit in casinos and withdraw received prizes.
To replenish balance you should choose “Deposit now” or “Deposit”. Replenishments can be made by following payment systems:
- Credit and debit cards: Visa, Visa Debit, Visa Electron, MasterCard, Maestro (Deposit Fee – 2.50%).
- E-Wallets: Skrill, Neteller, EntroPay, Paysafecard, U kash, ecoPayz, klickandbuy.
- Bank Transfer, Fast Bank Transfer
- The minimal deposit amount – 10 €; Maximal – 5000 €.
- The withdrawal is made with the same methods as with deposit. The fee for withdrawal is 2.50 €.
The negative side of casino is false information on pages, describing available payment systems. Despite the information that minimal amount of deposit is 10 €, when you try to withdraw this sum it says that the minimal amount is 20 €.
Casinofloor.com, as lots of other casinos has several bonus offers to its players:
- A Warm Welcome Package – on first deposit of at least 20 €, player receives a 100% casino bonus of up to 100 € plus 25 free spins on Starburst. On second deposit of at least 20 €, player receives a 50% casino bonus of up to 100 € plus 25 free spins on King of Slots. On third deposit player receives a 50% casino bonus of up to 100 € plus 50 free spins on Aloha Cluster Pays.
- Birthday Free Spins – player will receive 100 casino floor free spins on his account on his birthday and use them to play all his favorite games, no deposit required.
More information about bonuses and bonus codes can be found on “Promotions” page.